Privacy Policy

Effective Date: December 26, 2025

Last Updated: December 26, 2025

Camcity Trading LLC (“Camcity”, “we”, “us” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your information when you visit our website, use our mobile application, or engage with our retail services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Policy and the laws of the United Arab Emirates, specifically Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL).

1. Information Collection

We collect information that helps us provide a professional and personalized experience:

• Voluntary Information: When you create an account or make a purchase, we collect your name, email address, phone number, and delivery address.
• Automatic Information: Our systems log technical data such as IP addresses, browser types, and device identifiers to ensure website security and improve performance.
• Financial Data: Payments are processed via secure, UAE-authorized payment gateways. Camcity does not store full credit or debit card details on its own servers.

2. Legal Basis for Processing

In compliance with UAE law, we process your data based on:

• Performance of a Contract: To deliver the products you purchase.
• Legal Obligation: To comply with UAE financial and commercial regulations.
• Consent: Where you have explicitly opted-in to receive our latest offers and photography news.

3. Data Security and Professional Integrity

• We employ industry-standard administrative, technical, and physical safeguards. As a trusted entity in the Al Khaleej Centre, we prioritize the confidentiality of our clients’ data.
• All online transactions are encrypted using SSL (Secure Sockets Layer).
• Access to personal data is strictly limited to authorized personnel who require it to perform their duties.

4. Third-Party Disclosures

We do not sell, trade, or rent your Personal Information. We only share data with:

• Logistics Partners: To ensure your equipment reaches you safely.
• Regulatory Bodies: If required by UAE government authorities or legal process.
• Service Providers: Who assist in our operations and are bound by strict confidentiality agreements.

5. Your Rights as a Data Subject

Under the UAE PDPL, you have the right to:

• Request access to the personal data we hold.
• Request the correction or update of inaccurate information.
• Request the deletion of your data (subject to legal retention requirements).
• Withdraw consent for marketing at any time.

6. Contact Us

If you have any questions about this Policy or wish to exercise your data rights, please visit us or contact our support team:

Acceptance of this Policy

By accessing our Services, you acknowledge that you have read and agree to be bound by this Policy. We reserve the right to update this document to reflect changes in UAE law or our business practices.